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Case Studies
 



Asante Health System
Asante Health System had been purchasing healthcare supplies through the GHX Exchange for a number of years, enjoying the efficiencies of electronic data interchange (EDI). Yet many of Asante’s vendors were not equipped to accept EDI orders, forcing Asante to continue a time-consuming ritual of faxing orders to those suppliers followed by a constant effort to track and account for the return Purchase Order Acknowledgements.  Asante, wanting to fully embrace the benefits of technology, found a way to leverage e-commerce capabilities with vendors who are not equipped to trade via EDI. Learn how Asante quickly and painlessly went about automating their trading process with these vendors >>>
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Northeastern Vermont Regional Hospital (NVRH)
Northeastern Vermont Regional Hospital (NVRH) relied on inefficient, manual purchasing processes that strained its already limited resources. The purchasing staff sought out an e-commerce solution that would enable them to improve workflow efficiency. Find out how migrating their EDI connection to the GHX exchange is helping them to process orders and save thousands of dollars annually >>>
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Northern Arizona Healthcare (NAH)
Northern Arizona Healthcare found themselves constantly burdened with a huge volume of open POs to reconcile as a result of price discrepancies. This was an on-going problem due to the fact that the purchasing staff could not validate new GPO contract prices at the time a new PO was created. As a result, price discrepancies were an expensive fact of life for NAH. It was clear, if they could implement a way to validate contract pricing upfront  it would save the purchasing and AP staff a significant problem on the back end. Read how NAH tackled the problem with the help of their GPO, Amerinet, and GHX >>>>
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Phoebe Putney Memorial Hospital
Phoebe Putney Memorial Hospital had successfully engaged in e-commerce activities for nearly five years. They knew, however, they could do more to increase the efficiency of their workflow, broaden their network of trading partners and ensure the use of contract pricing. Read how they achieved their goals >>>>
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Skaggs Community Health Center
Skaggs Community Health Center is a 165-bed, not-for-profit, community-owned, full-service hospital and health center. The hospital operated a direct electronic data interchange (EDI) connection with its main distributor but still relied on more cumbersome, manual processes for all other vendor transactions. They were ready to expand e-commerce activities and the changes they made have made a significant improvement to the hospital’s bottom line >>>
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Southcoast Health System
Southcoast Health System operates a centralized AP department for 25 facilities in Massachusetts. Southcoast had made efforts to streamline their manual invoice processing system, yet an increasing volume of invoices and staffing constraints continued to hamper their ability to operate efficiently. Recognizing that a move to electronic processing would allow them to overcome these on-going challenges, the Southcoast AP department turned to both GHX and MEDITECH for help >>>>

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Sutter Health
In the past, Sutter had made good progress automating its supply chain. Now, they set new goals to expand their network of electronic trading partners, reduce the distribution time of supplier order confirmations to buyers, and improve access to electronic information necessary to process invoices in a timely manner. Read more to find out how they accomplished their goals >>>
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WellSpan Health Case Study
WellSpan Health is a not-for-profit, community-based healthcare system. They had successfully entered the e-commerce marketplace yet needed a more efficient way to expand its network of electronic trading partners. They found a way to significantly speed up the process >>>
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Women’s Hospital
At Women’s Hospital in Louisiana, nine MMIS staff members handled purchase orders worth more than $14 million a year. With supply chain expenses second only to labor costs, the hospital realized their MMIS could not provide the functionality to implement electronic processes; functionality that would greatly reduce the hospital’s supply chain spend and improve efficiencies. Learn about their solution >>>
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Advanced Bionics
Advanced Bionics Corporation is a global leader in the development of implantable, high technology neurostimulation devices. To meet an increased demand for their products, Advanced Bionics made plans to increase their pain management sales force from 20 to 300 over a three year period -- but without significantly increasing the size of their highly reputable customer service team. This required improvement of their sales and marketing processes. >>>
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Energizer
St. Louis-based Energizer Holdings, Inc. supplies batteries, battery-powered devices and flashlights to the healthcare industry. They needed a more efficient way to manage the costly contracting process with their healthcare distributors and group purchasing organizations (GPOs). Using a suite of channel intelligence services, Energizer moved away from their manual, labor-intensive system to one that efficiently provides accurate and detailed data, new processes that optimize profit gain, and services that reduce revenue loss >>>
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SCA
SCA is a $15 billion, global consumer goods and paper company that develops, produces and markets personal care products, tissue, packaging solution and solid-wood products. Although the market for their products has potential for significant growth, health care suppliers who manufacture products for home and long-term care settings – like SCA -- have had a difficult time accessing reliable market intelligence data. They found a source for the data they needed and everyone at SCA, straight from the top down, no longer has to make strategic business decisions based on gut feelings >>>
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Smith & Nephew Orthopaedics
Sales representatives at Smith & Nephew Orthopaedics relied on manual processes to check inventory and product pricing, place and confirm orders, and obtain customer contact information. The manual processes demanded valuable hours of the day, reducing customer face time and slowing responses to customer needs. First, they recognized the need to automate more of their manual processes and support their sales force with today’s technology and then found a way to make the necessary upgrades >>>
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Strategic Sales Solutions, Inc. (3S)
3S’s client, an international medical products manufacturer, needed to show hard data on such subjects as market size, competitive landscape, pricing, market trends, and segmentation in order to find and establish a business partnership with a U.S.-based medical company. Learn how the use of market intelligence provided clarity to overcoming hidden obstacles >>>
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